White-label chatbots powered by your own data. Deploy across web, Teams, Slack, and WhatsApp, with every conversation processed on EU infrastructure.
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Not another generic chatbot. Every feature is designed for organisations that need accuracy, privacy, and brand control.
Fully branded to match your corporate identity. Custom colours, logos, tone of voice, and domain. Your customers see your brand, not ours.
Deploy on your website, Microsoft Teams, Slack, WhatsApp, or custom apps. One knowledge base, consistent answers across every channel your users prefer.
Grounded in your actual documents and data. Every response is sourced from your knowledge base, not hallucinated from general training data. Source citations included.
All conversations processed on EU infrastructure. No conversation data leaves your environment. Full data processing agreements and audit trails included.
Seamless escalation to human agents when the AI detects complex or sensitive queries. Conversation context is preserved for a smooth transition.
Track conversation volumes, resolution rates, common topics, and user satisfaction. Identify knowledge gaps and continuously improve your chatbot's performance.
We ingest your documents, FAQ content, product data, and knowledge base articles into a private vector store.
Set your brand identity, tone of voice, escalation rules, and channel integrations. Define what the bot can and cannot discuss.
Go live on your website, Teams, Slack, or WhatsApp. A single embed code or API integration gets you started.
Monitor conversations, identify gaps, and continuously improve. Analytics dashboard shows what users ask and where the bot needs tuning.
automated resolution rate
An e-commerce company handles 3,000+ support tickets monthly. Their AI chatbot resolves 70% of queries instantly, including shipping status, return policies, and product questions, freeing human agents for complex cases that need empathy and judgment.
reduction in IT tickets
A 500-person company deploys an internal AI assistant connected to IT documentation, HR policies, and onboarding materials. Employees get instant answers to "How do I reset my VPN?" or "What's our parental leave policy?" without filing a ticket.
availability across time zones
An HR department connects their AI assistant to the employee handbook, benefits documentation, and company policies. Staff across multiple offices and time zones get consistent, accurate answers 24/7, in their preferred language.
A white-label AI companion built for financial literacy and health assessments. Users start a conversation, choose their mode, and get personalised guidance, all on sovereign infrastructure.
AI tutoring assistants and learning companions for students, trained on curriculum-specific content.
Learn moreInternal knowledge assistants for hospital staff to instantly access clinical protocols and guidelines.
Learn moreMultilingual citizen service chatbots for government agencies on sovereign German infrastructure.
Learn moreInternal legal Q&A bots for junior associates to access firm precedents and expertise on demand.
Learn moreWe connect the chatbot to your documents, knowledge base, FAQ content, product data, and internal systems using RAG (Retrieval-Augmented Generation). The AI retrieves relevant information from your actual data to generate answers. It does not rely on general training data. This means answers are accurate, current, and specific to your business.
Yes. Modern LLMs handle multilingual conversations natively. Your chatbot can respond in the user's language, including German, French, Spanish, Dutch, and many more, even if your source documents are primarily in one language. We configure language detection and response generation to match your market requirements.
We build in intelligent escalation. When the AI detects low confidence, sensitive topics, or explicit user requests, it seamlessly hands off to a human agent. The full conversation context is preserved so the agent can continue without asking the user to repeat themselves. You define the escalation rules.
RAG-powered chatbots are fundamentally different from general-purpose AI. Every answer is grounded in retrieved passages from your documents. We implement confidence thresholds, source citation requirements, and fallback behaviours. If the system cannot find relevant information in your knowledge base, it says so honestly rather than making something up.
A basic chatbot connected to your existing FAQ or documentation can be live in 2 to 3 weeks. More complex deployments with multi-channel integration, CRM connections, and custom workflows typically take 4 to 8 weeks. We always start with a working prototype so you can test and iterate early.
Free 30-minute strategy call with Gerrit: no sales pitch, just a concrete roadmap for your business.